Terms & Conditions

FoxyLady Cruises Limited Terms and Conditions as at Aug 2017


  • Prices- All prices in NZ dollars and include GST if not stated otherwise. GST invoice issued on request.
  • Payments can be made by the following methods
    • Cash on departure (if arranged prior and no deposit required)
    • Internet banking to our account ANZ 06-0601-0512941-00.
    • Credit card (PayPal and fees apply)
    • Cheque made payable to FoxyLady Cruises Limited and must be received by us 18 days prior to departure.
  • Deposits – 20% Deposit required on confirmation of all bookings, Balance of trip cost due 15 days prior to departure.
  • Refunds- Full deposit less $50.00 administration cost if cancellation made 15 – 30 days prior to departure.
    • 15 days to departure no refund payed.
    • No refund payable once trip has commenced.
  • Payment of the deposit or full cost signifies acceptance of our terms and conditions.
  • Trip Cancellation Policy
    • Foxylady Cruises ltd and our skippers reserve the right to cancel any trip due to weather conditions or anything pertaining to the health and safety of crew and passengers, boat unavailability or machinery breakdown, we will make all efforts we consider necessary to locate another boat and advise as soon as we can the conditions of the trip.
    • Full refund or alternate trip date will be offered in this event.
    • In the case of cancellation by us the above alternates will be the full extent of our liability, we expect the customer to seek remedy from there travel insurance for any additional costs to them.
    • We do not offer travel insurance but advise comprehensive travel insurance is taken out by the customer.
    • All cancellation charges apply on a per person basis.
    • Cancellation by the customer must be made in writing or by email.
  • Luggage on tour – we have limited space on board our vessels so please ask regarding extra luggage.
  • Weather conditions at times dictate the use of suitable wet or cold weather clothing and we advise customers to come prepared, please ask.
  • Our vessels are in full Maritime NZ survey and carry all safety equipment required.
  • All accommodation and facilities on board our vessels are on a shared cabin basis, if you require private cabins and we can accommodate your wish please talk to us as extra costs will apply.
  • Departure points will be advised on booking inquiry.
  • Minimum numbers are required for some cruises however the boat is always available for private full charter.
  • Our vessel MV FoxyLady has appropriate Food Safety and liquor licence in place.
  • Smoking – New Zealand Government Laws and regulations forbid smoking in public transport, tour coaches, aircraft, airport terminals, accommodation, restaurants, bars, cafes and other recognises public places.
  • Please advise us at time of booking if you have any particular food or health requirements that we need to be aware of.  Some of the walking sections of our trips require a certain level of fitness. 

 

Foxy Lady cruises

P: 027 438 9866
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